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On premise service - overview

The On premise (Scan QR to order) service allows food clients to order from hotel rooms, beach bar sunbeds, stadium seats or suites, resort apartments, villas, restaurant tables or other entertainment areas. 


How does this work for businesses?
To take orders from any on premise location (room, sunbed etc) the manager should have the “On premise” service enabled.

Check the general Opening hours that apply to on premise orders, and set different hours for other services enabled (e.g.: pickup and or/delivery) if this is the case. 
The “On premise” menu is available by scanning a QR code that managers can create from Marketing Tools -> QR codes & Flyers section for each on premise order type: Dine-in, Room service, Suite, Seat delivery, Sunbeds etc. 
The same QR code can be generated for all on premise order types or it can be customized for each of them (e.g.: each sunbed can have its own QR code). When using different QR codes, these are prefilled at checkout. 

How does this work for food clients?
To open the food menu and place an order, food clients need to scan the QR code offered to them, and the table, room or sunbed number will be prefilled for fast ordering. 


                                   

The food client can use for most phones the default camera app (iOS, Android) or a dedicated QR scanning app, point at the QR code, and they will be taken to the ordering widget with on premise preselected.

 

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